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At Technpath, owned and operated by Catalystcore Info Private Limited, we are committed to providing every customer with a dependable, convenient, and efficient service experience. 

For the purposes of this Shipping Policy, “we,” “us,” and “our” refer to Catalystcore Info Private Limited, while “you,” “your,” and “user” refer to customers who place orders through our platform. By submitting an order, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Shipping Policy. 

Delivery Coverage 

Our shipping services are provided subject to the following conditions: 

  • Orders may be delivered to all eligible and serviceable pin codes across India. 
  • International shipping is currently not available. 

Order Processing And Dispatch 

The following conditions apply to order processing and dispatch: 

  • Orders are generally processed within 1–2 business days after confirmation. 
  • Saturdays, Sundays, and public holidays are not included in the stated processing timeframe. 
  • Once an order has been processed, a confirmation email containing the complete order details will be sent to the registered email address. 

Estimated Delivery Time 

  • Orders are generally delivered within 3–8 business days. 
  • Actual delivery timelines may vary depending on the customer's location and the courier partner handling the shipment. 

Reasons For Failed Delivery 

A delivery attempt may be unsuccessful due to reasons such as: 

  • Incorrect or incomplete shipping information provided during checkout. 
  • The recipient not being available at the specified delivery address when delivery is attempted. 
  • The recipient declining to accept the package at the time of delivery. 

Undelivered And Returned Shipments 

  • Shipments that cannot be delivered successfully will be returned to our warehouse. 
  • Customers may contact our support team to request re-shipment of an order that has been returned. 

Damaged Or Lost Shipments 

Damaged Orders 

If a package is received in a damaged condition: 

  • Customers must notify our support team within 48 hours of receiving the order. 
  • Clear photographs of the damaged product or packaging must be submitted for verification. 

Lost Orders 

If a shipment is confirmed to have been lost during transit, a replacement or refund will be provided after verification with the courier partner. 

Shipping Support 

For any questions, concerns, or assistance regarding shipping, please contact us at: catalystcoreinfopvtltd@gmail.com

We are committed to ensuring that every order reaches our customers safely and efficiently while reducing inconvenience throughout the delivery process.